Trials, Tribulations and Technology
14.07.2013 - 15.07.2013 31 °C
As you know, when you are travelling there will always be something goes wrong and quite often that involves technology. Our problem involved a left turn indicator and a menu button that decided to go on strike in Slovakia. For a while we managed with Mrs G giving a left turn signal when I hit her left knee. Clearly, this wasn’t a lasting solution, especially as Mrs G was getting increasingly annoyed with this technique and started to hit back with a thump in my ribs.
Consequently, we sought help in Vienna, at the central dealership, in the heart of the city. Reluctantly, I have to admit, there is no way whatsoever we could have found that place without the aid of the Sat nav (aka The Bitch). Although they were unable to help themselves, because they didn't have the part in stock, the Service manager kindly rang ahead to Kuprun, near to our next stop. They agreed to order the part and were confident of being able to fit it on Thursday or Friday.
So it was, we turned up at Kaprun on the Wednesday. Because we were passing, we thought we could call and check to see if everything was on schedule. We pulled into the dealership at midday and were greeted by the staff as if they were expecting us. They showed us the part and indicated they could fit it now. What's more, with no licence shown ,no documents signed, they gave us a bike to pass the time on. That's what I call service.
A trip round Zell Am See, a coffee and our bike was ready. Indicator and menu switch renewed, all under warranty. Brilliant.
However, if we thought our problems with the bike were over, we were sadly mistaken. On our way from Krimml to Ulm in Germany we suffered a puncture at 120 km/h on the autobahn. This is not something I recommend trying. Luckily we were in the "slow lane" of four busy lanes, full of BMW's Mercedes etc travelling flat out. There was no hard shoulder,just small lay bys right beside the speeding traffic.
With the aid of the BMW puncture repair kit, we managed to patch the hole and get enough air into the tyre (5 bar to be precise) to get us off the autobahn before we got wiped out by some straying Teutonic juggernaut.
To cut a long story short, we rand BMW Breakdown and we were recovered to a small town near Munich. Because it was Sunday we had to wait until Monday for a tyre to be sourced. 24 hours later, and the cost of two tyres,fitted by a Honda dealership, we were on our way again. The recovery people were absolutely brilliant. They gave us lifts to and from our hotel, Arranged the fitting of the tyre and rang other dealers to source alternatives. Thank you to Herr Hinkfoth at Holzkirchen.
It just goes to show, that when you are in a bit of a mess, there is usually someone or something that comes along to help.
So although technology can be the cause of some problems I still think it's wonderful. Without the Satnav it would have been a nightmare getting to the BMW dealerships. Without the mobile phone, calling the breakdown service in the UK would be problematical. Without an I pad, changing hotel bookings would be difficult. Just to name a few things that have made solving our problems easier.